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It is a group interview with about 15 other potential co-workers/applicants. You’ll contribute to the success of the customer experience as well as the overall success of the team. TTEC provides paid training and ongoing coaching and support to help you excel at the job. All training is completed online or on the phone. The team at TTEC focuses on interacting with customers through a variety of communication channels and devices like voice, text, and chat to email and social media. TTEC is a business process outsourcing company that was founded in 1982.
Some of the hours are pretty flexible, and they do all the work to find clients and jobs for you to exercise your skills. At this company, 66% of all leadership roles are filled in-house, so there is plenty of room to grow within the company. You’ll also be offered onboarding, program training with mentors, and ongoing support to help you in your role. You'll contribute to the success of the customer experience as well as the overall success of the team.
Bilingual Customer Service Representative
You can expect performance bonuses in addition to regular compensation and plenty of career growth opportunities. Learn about contact center best practices, industry trends, and innovative approaches to keep your customers happy. Continue ReadingInterview QuestionsThere were no interview questions. InterviewIt is a group video interview using Zoom. Everyone introduces themselves then are asked a question individually.
We'll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions. We trust you already have the necessary ingredient that can't be taught – a caring and supportive nature that will shine through as you help customers. You'll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere.
Representative - Customer Service
Apply by searching for “TTEC Work from Home” on theFOX 2 job board. We are customer, employee, and digital transformation experts. Delight customers and improve operational KPIs at the lowest overall cost to serve. You'll love our onboarding, program training, and ongoing commitment to help you in your role and beyond working from home.
Because many companies have support lines open 24 hours a day, you can find customer service jobs with night and weekend hours. The most common TTEC work-from-home job is the remote customer service rep because it requires minimal experience, and it’s a rewarding way to interact with customers. You’ll be trained as a subject matter expert in your field so you can confidently answer questions, troubleshoot, and conduct research to help customers solve issues. We trust you already have the necessary ingredient that can't be taught - a caring and supportive nature that will shine through as you help customers. Do you have a passion for helping others and giving them peace of mind?
FOX 2 Video
As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. Our business is about making customers happy. Since 1982, we’ve helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology.
On behalf of many of the world’s leading iconic and disruptive brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and disruptive brands, we talk, message, text, and video chat with millions of customers every day. TTEC is a customer experience or CX company that helps companies with their customer service needs. TTEC embraces diversity, building relationships, and professional development while providing solutions that include the perfect blend of technology with exceptional customer experiences.
All responses were provided in a shared/ open environment between all other new hires, allowing for a more transparent process. Breaking the ice with a deconstructed version of a traditional introduction. Wondering what people are saying about TTEC? The company has thousands of employees all over the world, so there are tons of employee reviews to give you a clear picture of the company. TTEC likes to promote from within and aims to promote two-thirds of employees each year based on their performance and drive to move up in the company.
You’ll undergo an interview process, meet with present leadership, and share why you want to work with TTEC. You will need to pass a pre-employment background check and in some cases a drug test. After those initial steps, your training will be conducted online and over the phone. Of course, the peace and quiet of WFH in remote jobs will help you crush the workday — but at the same time, you'll never feel alone.
For the inbound sales position, TTEC prefers at least six months of relevant experience and a high school diploma. It also helps to be efficient on the computer and be willing to learn how to use new programs. Sometimes, sales positions require bilingual skills, so it’s beneficial to speak more than one language since TTEC is a worldwide company with global teams. It was a group interview was asked a series of questions. Was asked about availability and given a couple choices for shifts.
You also need to be computer savvy and know how to use different programs or learn quickly. We believe in growing talent, with 66% of all leadership roles filled from within. We support you every step of the way with opportunities to grow in remote work from home jobs. InterviewThe interview was conducted online using ZOOM Meeting Software which they will send you a link to the meeting/interview.
For more information on TTEC’s work-from-home jobs, check out this FAQ section. Employees get performance bonuses and health, dental, and vision insurance options. TTEC also offers retirement plans and tuition assistance reimbursement. BestReviews / 29 mins agoEmbarrassing moments are casually tossed into a minefield of mixed company during family get-togethers and often no one leaves the battlefield unscathed. TTEC said someone in this role will have the same benefits, training and customized support as those who work in their physical locations.
Below is an overview of some of their most popular work-from-home positions. Home is the place where you connect with family, friends and with what makes you feel good. And now, work at home is where you'll have the opportunity to make a real impact on real people every day. We bring technology and human connection together to deliver amazing customer experiences for some of the world's most iconic brands.
They are proud to employ military veterans, active duty guard or reserves and military spouses. This is the employer's chance to tell you why you should work for them. The information provided is from their perspective.
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